Personal Finance

4 min read

March 04, 2021

Confused About Seeing SYNCB/PPC on Your Credit Report? This Is What It Could Mean

Your guide to better understanding your credit report

The acronym SYNCB/PPC stands for Synchrony Bank/PayPal Credit. In 2018, Synchrony Bank, headquartered in Stamford, Connecticut bought credit accounts from online giant PayPal. While PayPal Credit (previously known as Bill Me Later) didn’t typically show up on your credit report (since PayPal Holdings didn’t report to any credit reporting agencies), the Synchrony Bank takeover has meant that your account activity is now being reported to major consumer credit bureaus.

There are a few different areas of your credit report where you might see SYNCB/PPC show up.

Hard Inquiries

Whenever you apply for a new credit line, they perform a hard inquiry on your credit. Now, if you applied for a PayPal Credit account, or any other credit account associated with SYNCB (a long list of retailer credit card accounts including Amazon, Old Navy, Walmart, TJ Maxx, and Verizon to name a few), your credit will be checked as part of the application evaluation.

Hard inquiries can have a negative impact on your credit scores, and they can show up on your credit reports for up to 2 years. Each new hard inquiry can lower your credit score up to five points. Multiple hard inquiries also look bad to credit issuers, who can make it challenging to obtain a new credit card in the near future at a competitive interest rate.

Of course, if you have a hard inquiry associated with SYNCB/PPC on your reports and haven’t applied for a new credit line, it could be a case of identity theft and you should take action immediately to rectify that.

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Active or Closed Accounts

SYNCB/PPC may also be showing up on your credit report because your PayPal Credit account is being reported to consumer credit bureaus for the first time.

Even if you closed your account years before Synchrony Bank took over, it’s likely that it was only reported for the first time, now. Moreover, since Synchrony Bank now owns these accounts, they can raise or lower your credit line or close your account for inactivity.

If you hadn’t used your account for a year or longer, creditors won’t make any money off your transaction fees and will close your account due to inactivity. If you want to reopen your account, you’ll have to call directly to do that. But, keep in mind that either closing your account due to inactivity or raising/lowering your credit line can affect your credit score.

Both these actions affect your credit utilization rate. If your credit line is increased but you use the same amount of credit as before, your credit utilization rate drops and your credit score rises. If your credit line is decreased, however, the opposite occurs, causes your credit score to dip. A closed account further shows that you have less credit, also causing your credit utilization rate to increase. This shows that you’re nearly reaching your credit limits with your current lenders and it can take up to 10 years for closed accounts to be cleared from your credit report.

As such, if you don’t owe any debt, closing your SYNCB account can only negatively affect your credit score temporarily since keeping it open won’t hurt your credit. If you don’t use the account, however, chances are that SYNCB will close the account for inactivity eventually, so you’re likely to see a hit to your credit score in either case.

Authorized User

Another possibility if you don’t have a Synchrony Bank credit card account is that a parent, spouse, child, or business partner may have applied for a new account with Synchrony and added you to their list of authorized users for that card.

As an authorized user, your credit report will also include information about the use of that card, account for the SYNCB/PPC stamp. Your credit score could actually improve, as an authorized user, if the main cardholder is financially responsible and builds a strong payment history on their credit card bill. You can even influence and help this person to maintain a reliable credit history since their actions can reflect on your credit score—and in your report—too!

Ultimately, it pays to carefully read your credit report and thoroughly know how these changes can affect your credit score. While it can be intimidating to see a new acronym appear out of nowhere, understanding what it means is the key to effectively taking action and maintaining the best credit you possibly can.

Recommended Reading

What is JPMCB? And Why Is It on My Credit Report?


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Keertana Anandraj
Keertana Anandraj is a recent college grad living in San Francisco. When she isn’t conducting international macroeconomic research at her day job, you can find her in the spin room or planning her next adventure.

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